Frequently Asked Questions
Everything you need to know about your next home upgrade.
What are your delivery options within the DFW Metroplex?
We offer local white-glove delivery and assembly services throughout Dallas-Fort Worth. Standard curbside delivery is also available for a reduced fee.
Do you offer financing for large furniture purchases?
Yes, we provide several flexible financing options, including no-interest plans for qualified buyers and no-credit-check lease-to-own programs.
Can I pick up my order directly from the warehouse?
Absolutely. Customers can choose the 'Warehouse Pickup' option at checkout to collect their items from our loading dock during regular business hours at no extra cost.
What is your return policy on furniture items?
Items in new condition can be returned within 14 days of delivery. Please note that a restocking fee may apply, and custom-ordered upholstery is generally non-refundable.
Do the furniture pieces come with a warranty?
All our products include a standard one-year manufacturer's warranty against defects. We also offer extended protection plans that cover accidental stains, tears, and damage.
How can I track the status of my delivery?
Once your order is processed, you will receive a tracking link via email. Our dispatch team will also call or text you 24 hours prior to delivery to confirm your time window.